At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

We are seeking an enthusiastic Quality Assurance Engineer I who is ready to build foundational skills in software testing, automation, and quality processes while contributing to a collaborative engineering team. As an entry-level QA Engineer, we will seek to train and develop your skills across a variety of testing functions. Responsibilities will include:

Automation & Environment Maintenance

• Learning fundamental automation concepts and creating or maintaining simple automated scripts.
• Assisting senior team members with the maintenance of test environments and test data used for automation.
• Analyzing script results under guidance and escalating issues when necessary.

Testing & Defect Tracking

• Scheduling and executing assigned tests.
• Submitting defects for correction and retesting issues once they are resolved.
• Supporting the defect tracking process through to closure, which includes participating in causal analysis.
• Creating or assisting in the development of manual test cases and contributing to test case documentation.

Reporting & Standards

• Reporting findings clearly and effectively.
• Adhering to established departmental and corporate standards to maintain consistency and quality.

The salary range for this position is $48,500- $72,000. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall business needs and affordability.

This position may be worked remotely within the United States, with the exception of California.

What you'll be responsible for:

• Learns to create and maintain basic automated scripts and gains familiarity with testing tools and concepts.
• Schedules and performs testing as assigned; submits errors and issues to development for correction, and retests corrected code. Tracks defects and causal analysis to closure. Reports findings clearly, effectively, and as requested.
• Assists more senior team members in maintaining test environments/data to be used with test automation.
• With guidance, analyzes script results and reports issues as requested.
• Follows documented departmental and corporate standards.
• May create or assist with creation of manual tests.
• Assists with test case documentation.
• May perform other job duties as assigned.

What you'll need to have:

• Must a Bachelor's degree or must have specialized engineering training, such as an apprenticeship, internship, learning co-op and or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Experience using Artificial Intelligence to enhance project results.
• Must be self-drive, creative and posses strong verbal and written communication skills.
• Must be able to travel up to 5% to attend internal business meetings, trainings, and/or professional conferences.

What would be nice for you to have:

• Bachelor's degree.
• Credit union or banking experience.
• Familiarity with GCP technologies, Python, and Cypress.
• Professional work experience or class exposure to programming and or data management.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: " Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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