Type: Full Time
Time: 12 Month FTC
Location: Manchester
Working Pattern: 2 days in the office, 3 days remote
Department: Working Capital - Finance (Manchester)

The Role

This role is a high-volume, fast-paced Credit Controller position within the Working Capital Team. You will support senior partners with the end-to-end debt collection process, drive cash collection performance, and contribute to aged debt reporting and analysis. The role requires strong communication, professionalism and the ability to work independently while building strong relationships with both clients and internal stakeholders.

Essential Skills & Experience

Technical & Professional Skills

• Credit Control experience (CC experience within a law firm is desirable)
• Strong communication and negotiation skills, including at senior level
• Ability to prioritise and manage an extensive caseload
• Proficient in Excel
• Working knowledge of 3E, Elite Collections or similar systems (desirable)

Role Responsibilities

• Collect invoice debt in line with the collections strategy and monthly targets
• Hold regular meetings with partners and clients, supported by targeted reporting
• Follow up overdue invoices via phone, email and letter within agreed timescales
• Escalate non-payment promptly to the appropriate internal teams
• Maintain accurate notes and status updates within Elite
• Resolve queries from case handlers, clients and internal Finance teams
• Use Firm systems such as 3E, Axxia, iManage and Visual Files to investigate queries
• Build strong knowledge of your ledger and accurately forecast month-end positions
• Maintain up-to-date "How To" guides to ensure continuity of work
• Support ad hoc projects to help achieve agreed debt targets

Competencies

• Methodical approach with excellent attention to detail
• Ability to establish and maintain strong internal and external relationships
• Influencing and negotiation skills that support positive payment outcomes
• Ability to work under pressure while maintaining accuracy
• Team-focused attitude, promoting the value of Credit Control within the Firm

What sets this role apart

• Exposure to senior stakeholders across a leading global law firm
• Opportunity to manage complex, high-value client portfolios
• Involvement in strategic cashflow performance and lock-up improvement initiatives

What's in it for you

Modern, flexible working - Minimum of 2 days in the office per week, 3 days from home

Join an award-winning global firm - Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500, and was recently named Insurance Law Firm of the Year (Best Lawyers Germany 2025)

Career progression and development - Structured learning programmes, secondments, and internal mobility across global offices

Inclusive, supportive culture - Recognised as GCC Law Firm of the Year and Pro Bono Firm of the Year, demonstrating commitment to community, DE&I and purpose-led work

Attractive perks - Life assurance from day one, season ticket loans, lifestyle discounts, annual Wellbeing Day, 24/7 Employee Assistance Programme, and more

Please note: Eligibility for benefits may vary by location and length of service. Full details will be confirmed upon joining.

The Firm

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.

A Note on Privacy

Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.