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Senior Manager - Process Design & Automation

JTC Group London, United Kingdom
Posted 10 hours ago Permanent Competitive

Senior Manager - Process Design & Automation

JTC Group London, United Kingdom
Senior Manager - Process Design & Automation
EMPLOYMENT TYPE: Permanent

DEPARTMENT: Tax Compliance and Regulatory Reporting

DIVISION: Group

WORKPLACE STRUCTURE: Hybrid

ROLE OVERVIEW

PURPOSE OF JOB

The role manages a portfolio of change initiatives, deliversautomation led efficiencies, and partners with the Tax Compliance andRegulatory Reporting team to implement scalable, compliant solutions.

The role objectives are driving innovation, embedding bestpractices, and supporting complex regulatory and tax compliance requirements.

MAIN RESPONSIBLITIES AND DUTIES
  • Lead and manage a portfolio of process improvement and automation initiatives, ensuring alignment with business priorities and regulatory requirements.
  • Drive end-to-end process transformation, identifying efficiencies and delivering scalable automation solutions.
  • Establish and promote a culture of continuous improvement, innovation, and operational excellence across the function.
  • Develop and enable self-service automation capabilities, including governance frameworks and adoption tracking.
  • Collaborate with business, IT, and senior stakeholders to design, implement, and embed technology-enabled solutions.
  • Support the transformation of tax compliance and regulatory reporting processes through automation and technology adoption.
  • Adhere to the JTC core values and expected behaviours.
  • Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS
  • Experience in Financial Services, Big 4, or consulting-led transformation environments.
  • Strong background in process optimisation, operating model design, and automation delivery.
  • Proven ability to manage multiple concurrent initiatives or client-style engagements.
  • Hands-on experience with automation tools (e.g. RPA, Power Platform, Alteryx, workflow tools).
  • Understanding of tax and regulatory reporting frameworks.
  • Strong stakeholder management, including senior business and IT leadership.
  • Experience delivering in controlled, risk-aware environments.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusiveorganisation where all individuals feel welcome and feel able to participate inthe workplace fully. We value different perspectives, backgrounds and livedexperiences. This includes supporting employee wellbeing so that people feelequipped to thrive.

#LI-CJ1
Job ID  req2853
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