Introduction

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you a detail-oriented professional with a passion for organisation and delivering exceptional service? Do you thrive in a collaborative environment where accuracy and efficiency are key? If so, we have the perfect opportunity for you!

We're looking for a Pensions Associate (Operations) to join our Bristol team. In this role, you'll play a vital part in ensuring the smooth and efficient processing of casework. From reviewing and logging casework to liaising with scheme members, you'll be at the heart of our operations, ensuring every task is completed with precision and care.

How you'll make an impact

• Reviewing and logging casework promptly, ensuring all information is complete before passing it to the administration team.
• Managing your workload effectively, ensuring all cases are peer-reviewed and meet deadlines.
• Handling data amendments and general correspondence with accuracy.
• Liaising with scheme members via email, letter, or telephone, providing excellent communication and support.
• Preparing member correspondence and contributing to client reports.
• Collaborating with team members and building strong relationships with supporting teams.
• Assisting the administration team and supporting the Team Leader as needed.

About you

• Previous experience in administration (advantageous but not essential).
• Strong attention to detail and the ability to process, collect, and input data accurately.
• Excellent organisational and prioritisation skills to meet deadlines and disclosure requirements.
• Outstanding communication skills, both written and verbal.
• A team player who thrives in a collaborative environment.
• Proficiency in Microsoft Office.

Why Join Us?
At Gallagher, we're committed to creating a supportive and inclusive workplace where your career can thrive. You'll have the opportunity to work with a talented team, develop your skills, and make a real difference to our clients.

Ready to Apply?
If you're ready to take the next step in your career and join a company that values your skills and dedication, we'd love to hear from you. Apply today and become part of our success story!

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)