Work Authorization Coordinator

• The HRSS work authorization coordinator is delivering the service to the CSC's partners within the Talent Acquisition Operations (TAO) Onboarding Team; this in the context of a multi-country EMEA HR standard operating model

Key Responsibilities:

• Provide HR deliverables support; accurately, on time and with the highest level of customer experience focus for right to work verification for multiple counties
• Execute delivery tasks as all other team members (Logging requests, Answering questions, Creating documents, Chasing dependencies, Controlling inputs and outputs, Interacting with vendors, and Entering data into systems);
• Based on individually developed language skills and track of records, cover EMEA countries part of the increasing scope of the CSC.
• Maintaining all employee data on appropriate systems and inclusive of document imaging where required
• Be the expert of multi country work authorization processes and systems
• Proactively train and develop existing staff / new hires on processes, systems and soft skills without advice from the Team Leader or Manager
• Ensure that Desktop Procedures, Process maps and Training materials are updated and validated
• Complex case handling
• Be the go-to person within the team in case of work authorization related questions
• Participate in projects as assigned by the Team Leader or Manager

Benefits:
In this HRSS work authorization coordinator role, the candidate will have the opportunity to develop further result-driven service delivery competencies experiencing a fast-growing portfolio of services and number of covered countries; this in the context of an increasingly defined and structured but also complex and often sensitive HR transactional service delivery model. The candidate will also gain an in-depth knowledge of HR Administration and proficiency in Workday data management.
Requirements:

• Minimum 1+ year of professional experience in a Shared Services environment
• Good working knowledge of work authorization processes
• Background Screening process knowledge is a plus
• Experience with MS Office: Outlook, Word, Excel, Power Point
• Knowledge of Recruiting Systems and Workday is preferred
• Excellent written and oral communication skills in English
• Strong analytical and details skills
• Strong customer service orientation
• Commitment to process improvement and best practices implementation
• Ability to work in an environment where compliance with processes and procedures is of priority
• Highly motivated, organized and methodical
• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
• Ability to build strong working relationships.

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Job Family Group:
Operations - Services -------------------------------------------------
Job Family:
Reference Data Management ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
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