Managed Security Devices (MSD) Engineer Managed Security Devices (MSD) Engineer …

Singtel
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Singtel
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Managed Security Devices (MSD) Engineer
Responsibilities

Incident Management:

  • Perform 2nd level technical support upon 1st level escalation for the various security devices (Firewall, NIPS/HIPS, Web Proxy, Database monitoring, Website defacement, Privileged Identity Management, etc)
  • Perform escalation to internal product domain experts and external service providers (3rd party vendors)
  • Work with 3rd party vendors on resolution of the incidents
  • Provide Incident Reports based on Severity

Configuration Management:

  • Perform regular configuration backup & restoration, archival, Disaster recovery testing
  • Remediation of security vulnerabilities
  • Keep relevant documents updated

Device Change Management:

  • Implement customer approved Change Requests
  • Plan and coordinate device maintenance on necessary software patching and version upgrades (patch management)
  • Maintain security devices such as Firewall, NIPS/HIPS, Web Proxy, Privileged Identity Management including keeping devices up to date, mitigate security vulnerabilities etc
  • Ensure devices security hardening in place


The ideal candidate:

  • Minimal 2-3 years of relevant working experience as an IT Security engineer/consultant
  • Possess a Bachelor Degree in Information Technology / Computer Engineering
  • CISSP certified or other IT security product certifications is a plus
  • Familiar with ITIL processes or possess ITIL certification is a plus


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