Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research-led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

As a Software Engineer in our Experience Delivery team, you will focus on shaping digital banking solutions that directly impact clients' experiences, working with Web and Mobile Banking configurations. In this role, you will collaborate with product owners, analysts, and engineers to ensure that our offerings meet user needs, all while troubleshooting and enhancing functionalities across various technical layers. We are looking for someone who is inquisitive and methodical, with a desire to understand the entire banking process from configuration to the end-user experience.

Key tasks

• Manage configuration settings for web and mobile banking platforms to enhance system performance and user experience. Implement necessary changes while ensuring compliance with banking regulations and security protocols. Coordinate with product owners to gather and refine requirements for configuration adjustments.
• Develop integration solutions that enable seamless data flow between digital banking systems and applications. Collaborate with cross-functional teams to ensure alignment of system integration efforts. Test and validate integration points for optimal performance and security while documenting processes and maintaining technical specifications.
• Diagnose and troubleshoot software issues through detailed analysis. Document and track support requests using ticketing systems for efficient management. Collaborate with engineering teams to pinpoint and implement solutions for recurring problems.
• Use technical diagnostic tools such as browser developer tools, log analysis, API inspection, SQL/data checks, and Kubernetes/OpenShift basics where relevant.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Avaloq Certified Customization Professional or equivalent experience with ACP parametrization
• Relevant certifications in software development or digital banking technologies
• Technical troubleshooting mindset with the ability to investigate issues across frontend (angular or react), backend, data, and configuration layers
• Basic understanding of web applications, browser developer tools, APIs, logs, and deployment/runtime concepts
• Ability to document findings and configuration decisions clearly

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

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