Job Description

This is a technical role responsible for designing, developing, automating, and supporting enterprise infrastructure platforms and services. The engineer will combine software development expertise with hands-on infrastructure knowledge to deliver scalable, secure, and reliable solutions across virtualized, containerized, and data-center environments.

Responsibilities

• Design and develop Java- and Python-based services, APIs, integrations, and automation for infrastructure platforms.
• Engineer and support end-to-end virtual-machine provisioning workflows, including template and golden-image creation, validation, security scanning, release, and lifecycle maintenance.
• Automate infrastructure operations through Ansible and AAP using reusable playbooks, roles, inventories, and workflows.
• Integrate provisioning solutions with VMware, network services, DNS, databases, security tooling, and enterprise platforms.
• Develop and maintain Kubernetes-based workloads, deployment artifacts, configuration, and operational controls.
• Troubleshoot complex issues across application, operating-system, virtualization, database, and network layers.
• Apply secure engineering, vulnerability remediation, compliance, observability, resilience, and change-management practices.
• Provide technical leadership through design reviews, code reviews, documentation, mentoring, and process improvement.

Qualifications

• Minimum experience: 10-12 years of relevant experience in software engineering, infrastructure engineering, platform engineering, or a related technology domain.
• Software engineering experience: Strong experience designing, developing, testing, and supporting production-grade services and automation solutions.
• Java: Strong hands-on development skills in Java, including APIs, object-oriented design, debugging, and maintainable coding practices.
• Python: Strong Python skills for automation, API integrations, orchestration, tooling, and microservice development.
• Infrastructure knowledge: Demonstrated understanding of enterprise compute, storage, operating systems, virtualization, provisioning, monitoring, security, and change-management practices.
• VMware and provisioning: Hands-on experience with VMware vSphere, virtual machines, provisioning workflows, VM templates, golden images, image lifecycle management, and security or vulnerability scans.
• Networking: Strong understanding of VLANs, subnets, DNS, TCP/IP, routing fundamentals, firewalls, and connectivity troubleshooting.
• Automation: Hands-on experience with Ansible, Ansible Automation Platform (AAP), playbooks, inventories, roles, workflows, and infrastructure automation.
• Data platforms: Working knowledge of SQL and PostgreSQL, including schema fundamentals, queries, integrations, and operational troubleshooting.
• Containers: Hands-on experience with Kubernetes or OpenShift, containerized workloads, deployments, services, configuration, and troubleshooting.
• DevOps: Experience with Git, CI/CD pipelines, GitHub Actions or Jenkins, secure delivery practices, and automated testing.
• Collaboration: Excellent troubleshooting, documentation, written communication, and cross-functional collaboration skills.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.