Key Areas of Responsibility

1. Technology Operations Project Leadership

Lead and oversee TechOps programs aimed at improving system reliability, performance, security, and regulatory compliance, including end‑to‑end project planning, resource allocation, budget control, scheduling, and progress tracking.

2. Multi‑Team and Stakeholder Alignment

Facilitate collaboration between Application and Infrastructure TechOps teams, supporting system governance activities, policy assessments, business continuity planning, and financial tracking.

3. Project Delivery and Execution Coordination

Liaise with local and overseas teams, third‑party vendors, and Head Office IT teams in Mainland China to ensure smooth execution, effective communication, and on‑time project delivery.

4. Governance, Reporting, and Communication

Organize and chair project forums, providing regular updates on progress, risks, dependencies, and issues to IT leadership and TechOps management.

5. Business Requirements and Solution Evaluation

Engage stakeholders to collect, assess, and clarify requirements, and recommend practical, value‑driven technical solutions aligned with business and operational needs.

6. Documentation and Knowledge Management

Develop, maintain, and update project records and technical documentation to support implementation, operations, and ongoing support.

Requirements

• Bachelor's degree in Computer Science or a closely related field
• Strong command of spoken and written English and Putonghua
• At least 5 years of experience in project management and solution delivery, preferably within a financial services environment
• Familiarity with contract and business management, Agile delivery, design thinking, FinTech, automation, and AI‑driven tools is advantageous
• Highly self‑driven, capable of operating independently with minimal supervision, and demonstrates a proactive, solution‑oriented approach
• Excellent analytical, problem‑solving, and presentation abilities