Senior Technical Specialist - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 17 Aug 18 2018-08-17

Senior Technical Specialist - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Technical Specialist.

Principal responsibilities

  • Managing Internal Database of Netbackup
  • Should also have good understanding on TCP or IP concepts.
  • Need to have clear understanding on SAN, NAS and Backup Infrastructure and Architecture. Understanding of functional requirements and translation of business requirements into technical specifications
  • Some knowledge on Object storage such as Centera, ATMOS, ECS, eVault administration
  • Help to architect and deploy NetApp OnCommand Insight, OCI
  • Develop report using MS SQL reporting, IBM Datawearhouse congnos reporting.
  • Custom report development as per customer requirement.
  • Daily health status of OCI servers across the regions and RAU's, Remote Access Units of respective OCI servers
  • Handling the errors reported on the each data sources OCI server console such as Inventory failed, performance failed.
  • Configurations and addition or deletion new or old data sources with respective OCI servers across the regions.
  • Participate in role swap activity for each region.
  • Planning and deployment of new version release or patch upgrade of OCI.
  • Coordinate with NetApp support team and followup with new development of technical case resolution.
  • Maintain the OCI reports repository via SharePoint.
  • Support of Workflow management, WFM, for NetApp.


Qualifications
Requirements
  • Degree graduates in Computer Science or equivalent
  • Solid experience Information Technology within the Banking and Financial Services sector
  • knowledge in Netbackup and Data domain is mandatory
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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