Senior Business Analyst - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 17 Aug 18 2018-08-17

Senior Business Analyst - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Business Analyst.

Principal responsibilities

  • Works closely with the Commercial Banking and Corporate Channels eCommerce business stakeholders to ensure alignment with Global Business Banking strategy.
  • Be the lead Business Analyst to manage the Digital Business Banking program from requirement definition to implementation ensuring alignment to strategy, business requirements and benefits, are met, on time, within budget and of highest quality.
  • Work in agile mode to deliver projects and remove communication gap between business and IT.
  • Complete detailed impact and requirements analysis and write solution documents for Commercial Banking Digital requirements.
  • Conduct walkthroughs and work seamlessly with multiple stakeholders including Business, Operations, Development, Testing
  • Conduct workshops with development and testing and ensure delivery progress is on track.
  • Lead, facilitate demonstration of testable product to business and IT management.
  • Provide input to Steering Committee Meeting.
  • Ensure that problems are managed at his or her level, and escalated efficiently with the minimum disruption to the business.
  • Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement.
  • Maintain effective and good relationship between the business and the IT Project team, managing appropriate business expectations and negotiating compromise where appropriate.
  • Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards.
  • Develop a good level of understanding of the appropriate business systems of the Group and their associated IT project management as well as regulatory requirements.

  • University degree in computer science, information technology or a related discipline.
  • Extensive years of work experience in the financial industry, of which most are gained in system development, implementation, business process reengineering, system integration or operation support, solid experience on Business Requirements analysis and documentation.
  • Proven track record in delivering large scale channel migration program and in depth experience in delivering transaction banking channel functionalities.
  • Possess knowledge of the regulation affecting the distribution channel in the region
  • In depth understanding of the paradigm shift from incountry operating model to global target operating model and drive Commercial Banking business to adapt to it
  • Managed change management projects and teams for top tier financial services organization
  • Experience to liaise with all relevant parties in IT or Business and work with senior business stakeholders.
  • Strong Leadership skill to drive the business forward, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis.
  • Solid agile project delivery experience, CI, DevOps and Automated Testing, PMP and Agile SCRUM certification would be an advantage.
  • Familiarity with the HSBC standards and processes would be useful.
  • Good understanding of IT systems functioning in general. Exposure to technologies such as Java, Linux and Oracle would be an advantage.
  • Commercial acumen and good risk management/mitigation skills.
  • Effective communication skills in spoken and written English and Mandarin.
  • With a positive, proactive and can do attitude.
  • Willing to travel overseas and Mainland China when required.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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