European Head of Operations

  • Negotiable GBP
  • Frankfurt am Main, Hessen, Germany Frankfurt am Main Hessen DE
  • Permanent, Full time
  • Page Executive
  • 06 Sep 18 2018-09-06

A senior operations role for the maintenance and enhancement of the infrastructure necessary to support the analytical and business development processes of the firm. A European language is a must.

leading financial services firm


  • Promotion of consistent operating infrastructure supporting the ratings process across the various analytical and business development groups

  • Coordinate with EU office heads

  • Emphasise efficiency, cost management and support revenue generation

  • Support EU-wide budget planning and allocation process

  • Develop and present investment proposals

  • Prioritize expenditure within EU

  • Analyze EU workflow/business process

  • Set and monitor key performance indicators e.g. coverage, responsiveness and productivity

  • Partner with IT to oversee the implementation of ratings applications within the EU

  • Build relationships with key EU market constituents

  • Act as one of the points of contact for EU (in addition to the Compliance and Regulatory Affairs, Policies & Procedures teams)

  • Work with Regulatory Affairs, Policies & Procedures team to reinforce the risk and controls framework within the EU

  • Oversee the EU implementation of operational solutions in response to regulatory and audit findings


  • Significant experience managing teams in multiple locations

  • Extensive experience within the Financial Services industry, with a focus on operations, regulatory compliance, risk management, and stakeholder communications.

  • Exceptional time management skills: deadline-oriented with the ability to manage multiple work streams and priorities

  • Excellent oral, written and presentation skills

  • Fluent in one or more European Union languages, plus English

  • Innovative, with a creative approach to problem-solving

  • Attention to detail, with a focus on high-quality outcomes

  • Willingness to roll up sleeves to get the job done

Job Offer

competitve package