An opportunity has become available for an experienced Practice Operations Manager to join a professional services organisation in Sydney.
This position offers a broad operational remit, supporting leadership with the day-to-day management of business operations, administration, client service processes and continuous improvement initiatives.
Please note: You must be an Australian citizen, Permanent Resident, or hold full Australian working rights to apply for this role.
Your new role
Working closely with senior stakeholders, you will play a central role in ensuring the smooth running of the business. You will oversee administrative functions, support operational projects, maintain high service standards and contribute to business efficiency.
Key responsibilities include:
- Overseeing daily business operations and administration
- Supporting leadership with operational and strategic initiatives
- Managing client administration and workflow coordination
- Maintaining systems, records and business documentation
- Supporting billing, reporting and operational processes
- Coordinating internal stakeholders and external service providers
- Reviewing and improving business procedures and workflows
- Assisting with onboarding and team support activities
- Providing general operational support across the business
You are an experienced operations, office management or practice support professional with a strong background in professional services environments.
You bring:
- Knowledge of FYI, XPM, ASIC and/or Now Infinity
- Strong organisational and stakeholder management skills
- The ability to manage multiple priorities simultaneously
- Excellent communication and relationship-building skills
- A proactive and solutions-focused approach
- Strong attention to detail and process orientation
- Experience improving systems and operational efficiency
- Diverse and rewarding operational role
- Collaborative and supportive team environment
- Exposure to senior leadership
- Opportunity to influence business processes and improvements
- Competitive remuneration package
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
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