Our client is a rapidly growing finance brokerage that specialises in helping customers secure personal lending solutions through an extensive panel of lenders. Rather than sending customers through a digital process, they pride themselves on delivering a highly personalised experience, guiding clients from application through to settlement and taking the stress out of the lending journey. With a large network of referral partners generating a steady pipeline of opportunities, the business continues to grow and offers genuine long-term career progression for ambitious lending professionals.
Your new role
As a Lending Specialist, you will manage a high volume of inbound and referred opportunities, working closely with customers to understand their requirements, assess loan suitability and guide them through the application process.You will become the customer's trusted point of contact from enquiry through to settlement, delivering exceptional service while driving strong conversion outcomes.
In this role you will:
- Assess customer needs and lending suitability
- Analyse servicing and identify appropriate lending solutions
- Present customers with options from a panel of lenders
- Manage applications from submission through to settlement
- Build strong relationships with referral partners and key stakeholders
- Keep customers informed throughout every stage of the process
- Handle objections confidently and deliver positive customer outcomes
- Manage a busy pipeline while maintaining speed, accuracy and compliance
- Previous experience in personal lending, preferably in a brokerage
- Experience working towards sales KPIs
- Strong understanding of lending fundamentals and customer service excellence
- A motivated, ambitious and results-driven mindset
- Ability to thrive in a fast-paced, high-volume environment
- Exceptional communication and relationship-building skills
- Confidence managing multiple priorities and working under pressure
- High volumes of warm leads provided daily with no self-generation or cold calling
- Hybrid working flexibility
- Strong earning potential with uncapped commissions
- Established referral partnerships providing a consistent flow of opportunities
- Ongoing training, coaching and development from experienced leaders
- Career progression into senior lending and business development opportunities
- A fast-paced, energetic and high-performing culture where success is recognised and celebrated
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
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At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
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Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au